Privacy Policy

Effective date: October 2026

At Kitsune, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have. We aim to be transparent in everything we do.

Information we collect

When you use Kitsune, we may collect the following categories of information:

  • Account information: your name, email address, date of birth, and any other details you provide during registration.
  • Financial information: details about deposits, withdrawals, and payment methods.
  • Technical information: IP address, device type, browser details, and log data.
  • Usage information: the games you play, session duration, and interaction patterns.
  • Verification documents: identity or address documents when required for security or legal purposes.

How we use your information

We process your personal information for the following purposes:

  • Creating and managing your player account.
  • Processing deposits and withdrawals.
  • Complying with legal obligations, such as age verification and anti‑fraud measures.
  • Improving our website, games, and customer service.
  • Sending you relevant offers and promotions where you have given consent.
  • Ensuring a safe and fair gaming environment.

Legal grounds for processing

We rely on the following legal grounds to process your personal information:

  • Consent: for example, when you accept cookies or opt in to marketing communications.
  • Performance of a contract: to manage your account and process transactions.
  • Legal obligation: such as financial record‑keeping or reporting unusual activity.
  • Legitimate interest: to prevent fraud and improve our services.

Sharing information with third parties

We never sell your personal information to third parties. We may share data only with trusted partners who help us operate the platform, including:

  • Payment providers for transaction processing.
  • Verification and fraud prevention services.
  • IT and hosting companies that manage our infrastructure.
  • Analytics and marketing tools that help us enhance your experience.

All partners are contractually obligated to handle your data confidentially and only for the agreed purposes.

Data retention

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected. Some data, such as transaction records, may be kept longer due to legal requirements. After that period, it is securely deleted or anonymised.

Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access. This includes encryption, secure servers, and regular reviews. While no transmission over the internet is completely secure, we work hard to minimise risks.

Your rights

Depending on applicable law, you may have the following rights regarding your personal information:

  • Access to the data we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion of your data (right to be forgotten).
  • Objection to certain processing activities.
  • Withdrawal of previously given consent.
  • Data portability to another service provider.

To exercise any of these rights, please contact our support team at [email protected]

International data transfers

In some cases, your information may be processed outside your country of residence. When this happens, we ensure that appropriate safeguards are in place, such as standard contractual clauses or other recognised mechanisms.

Responsible gambling and privacy

Kitsune promotes responsible gambling. Information you provide may also be used to help you set limits or self‑exclude. We treat all data related to your gambling behaviour confidentially and use it solely to protect you.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update at the top. Please check back regularly to stay informed.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected]